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The paperwork

Terms of Service

Effective 17 August 2026

1. Who we are

Singapore Robot Pte. Ltd. (UEN 201535442H), 16 Jalan Masjid, #03-13 Kembangan Suites, Singapore 418941. This website presents robotics education kits, competition training bundles and classroom IoT sensor packs and collects requests for quotation. References to "we", "us" and "our" mean Singapore Robot Pte. Ltd.

2. Quotes and orders

Content on this website is an invitation to enquire, not a binding offer. A contract forms only when we confirm your order in writing after quotation. Unless stated otherwise on the quote, quotations are valid for 14 days and may require prepayment or a deposit before procurement begins.

3. Prices and taxes

Prices are quoted per order in the currency stated on the quotation. Singapore GST and any import duties or levies are itemised on the quote or invoice where applicable.

4. Delivery and lead times

Goods are supplied on an order-driven, made-to-order basis. Lead times are stated per line item on the quotation and run from our written order confirmation and receipt of any agreed prepayment. Risk in the goods passes on delivery or self-collection.

5. Warranty

Goods carry the manufacturer's warranty, which we pass through to you together with the manufacturer's documentation. To the extent permitted by law, we give no further warranty of our own beyond what is stated on the quotation.

6. Returns and defects

Because goods are procured to order, they are not returnable for change of mind. Report transit damage or dead-on-arrival items within 7 days of delivery and we will handle the claim under the manufacturer's warranty terms.

7. Liability

To the maximum extent permitted by law, our total liability for any claim connected to an order is capped at the amount you paid for the goods concerned, and we are not liable for indirect or consequential losses such as loss of profit or production downtime. Nothing in these terms excludes liability that cannot be excluded under Singapore law.

8. Intellectual property

The content of this website belongs to us or our licensors. Singapore Robot and the hexagonal S mark are used by Singapore Robot Pte. Ltd. ZENCOV is a trademark of Zexis Capital Pte. Ltd., used under licence. No licence to use any trademark is granted by browsing this site.

9. Use of this website

You agree not to misuse this website, attempt to gain unauthorised access, or scrape it in a way that degrades service. The site sets no cookies and requires no account.

10. Governing law

These terms are governed by the laws of Singapore, and the courts of Singapore have exclusive jurisdiction over any dispute.

11. Changes and contact

We may update these terms; the effective date above reflects the current version. Questions: info@singaporerobot.com.